bajji vip
Privacy Policy

Section 1

Information We Collect

bajji vip collects personal information from you in order to provide a safe, compliant, and fully functional gaming experience. The information we collect falls into the following categories:

Information you provide directly: When you register an account on bajji vip, you provide us with your legal full name, date of birth, email address, mobile phone number (including your registered bKash, Nagad, or Rocket number where applicable), and your preferred currency. You may also provide a residential address during the KYC verification process. This information is provided voluntarily by you at the point of registration or upon request by our compliance team.

Identity and verification documents: As part of our Know Your Customer (KYC) obligations, bajji vip may request copies of government-issued identification documents, including:

• National Identity Card (NID) — issued by the Bangladesh Election Commission, bearing your photograph, full name, and date of birth.
• Passport — valid travel document with biographical data page.
• Driver's Licence — government-issued licence bearing photograph and date of birth.
• Proof of payment method — screenshot or confirmation showing your ownership of the registered bKash, Nagad, Rocket, or bank account used for transactions on bajji vip.

Transaction data: Every deposit, withdrawal, bonus credit, and wager placed on bajji vip generates a transaction record. This record includes the amount, currency (BDT), timestamp (Bangladesh Standard Time, UTC+6), payment method used, and the game or betting market involved. Transaction records are retained as required by our operational and legal obligations.

Technical and device data: When you access bajji vip, our servers automatically record certain technical information. This includes your IP address, browser type and version, operating system, device type (mobile, tablet, desktop), screen resolution, referring URL, session duration, pages visited, and in-session interactions. This data is collected to ensure platform security, detect fraud, and improve our service.

Communication records: If you contact our support team via live chat or email ([email protected]), we retain a record of that communication, including the content of your messages and the resolution provided. These records are used for quality assurance, compliance, and to assist with any follow-up queries.

Section 2

How We Use Your Data

bajji vip processes your personal data only for specific, legitimate purposes. The table below summarises the primary purposes for which we use your information and the legal basis that applies in each case:

bajji vip does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Where automated systems flag an account for review (for example, suspected fraud or responsible gaming concerns), a trained member of our team reviews the case before any action is taken.

Marketing communications: If you have opted in to receive promotional emails or SMS notifications from bajji vip, we will use your contact details to send you information about bonuses, seasonal promotions (such as Eid offers, Pohela Boishakh specials, or IPL/BPL betting promotions), and platform updates. You may withdraw your consent and unsubscribe from marketing communications at any time by contacting [email protected] or by following the unsubscribe instructions included in each communication.

Section 3

Data Sharing and Disclosure

bajji vip does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. We share your data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

Payment processors: To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, or partner banks, we share the transaction details necessary to complete the payment with the relevant payment service provider. These providers are contractually bound to process your data securely and only for the purpose of completing the transaction.

Identity verification partners: bajji vip may engage regulated third-party KYC service providers to assist with identity verification and age checks. These partners receive only the data required for verification and are prohibited from using it for any other purpose.

Game technology providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session and wagering data necessary for game performance, fairness audits, and regulatory reporting. These providers do not receive your personally identifiable information beyond what is technically necessary for game delivery.

Legal and regulatory disclosure: bajji vip may disclose your personal information to competent authorities, law enforcement agencies, or regulators where required to do so by applicable law, court order, or to investigate suspected money laundering, fraud, underage gambling, or other prohibited activity. In such cases, we will disclose only the minimum information required to fulfil the legal obligation.

• We do not share your data with social media platforms, advertising networks, or data brokers.
• We do not disclose your data to other bajji vip players or the general public.
• Any third party receiving your data is bound by a data processing agreement that prohibits use beyond the stated purpose.
• If bajji vip undergoes a business transfer or acquisition, your data may be transferred as part of that transaction, subject to the same privacy protections described in this Policy.

Section 4

Cookies and Tracking Technologies

bajji vip uses cookies and similar tracking technologies to operate the platform effectively, maintain your session, and understand how players interact with our site. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies do not contain executable code and cannot carry viruses or malware.

The following categories of cookies are used on bajji vip:

• Strictly necessary cookies: These are essential for the platform to function. They manage your login session, maintain your account state, and ensure that your wager and payment requests are processed correctly. These cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: These remember your preferences such as language settings, display preferences, and your most recently played games, so that your experience is consistent across sessions.
• Analytics cookies: bajji vip uses anonymised analytics to understand aggregate player behaviour — which games are most popular, which pages experience high bounce rates, and how players navigate between sections. This data is used solely to improve the platform. Individual players are not identified through analytics data.
• Security cookies: These help us detect and prevent fraudulent activity, bot traffic, and unauthorised access attempts. They are an integral part of our platform security infrastructure.

bajji vip does not use third-party advertising cookies, behavioural tracking cookies, or cross-site tracking technologies. You will not be tracked across other websites by cookies set on bajji vip.

Managing your cookies: You can control and delete cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only first-party cookies, or delete cookies on a per-site basis. Please note that disabling strictly necessary cookies will impair your ability to log in and use the bajji vip platform. Instructions for managing cookies in popular browsers are available through your browser's help documentation.

Section 5

Data Security and Storage

bajji vip takes the security of your personal data seriously and implements a range of technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure.

Our security measures include, but are not limited to:

• SSL/TLS encryption: All data in transit between your device and bajji vip servers is encrypted using TLS 1.2 or higher. This applies to all pages of the platform including login, payment, and account management sections.
• Encryption at rest: Sensitive personal data stored on bajji vip servers, including identity documents and payment credentials, is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data is restricted on a strict need-to-know basis. Only bajji vip personnel with a legitimate operational requirement are authorised to access player data, and all access is logged and audited.
• Secure server infrastructure: bajji vip servers are hosted in data centres with physical and logical security controls including access monitoring, environmental controls, and regular security auditing.
• Regular security reviews: bajji vip conducts periodic internal security reviews and vulnerability assessments to identify and remediate potential weaknesses in our platform and data handling practices.
• Staff training: All bajji vip personnel who handle personal data receive data protection training covering their obligations under this Privacy Policy and applicable data protection principles.

While bajji vip implements robust security measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that poses a risk to player rights and freedoms, bajji vip will notify affected players and relevant authorities without undue delay in accordance with applicable legal requirements.

You also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your bajji vip password and for logging out of your account when using shared or public devices. If you suspect that your account credentials have been compromised, contact [email protected] immediately.

Section 6

Your Rights and Data Choices

As a bajji vip player, you have the following rights with respect to your personal data. These rights may be exercised at any time by contacting our support team at [email protected] with your account details and a clear description of the right you wish to exercise.

• Right of access: You have the right to request a copy of the personal data bajji vip holds about you. We will provide this information in a clear, structured format within 14 business days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. Account details such as email address and phone number can be updated by contacting [email protected].
• Right to erasure: You may request the deletion of your personal data in certain circumstances, for example if you close your bajji vip account and there is no longer a legal basis for us to retain your information. Please note that we are required to retain certain transaction and identity records for legal and compliance purposes even after account closure.
• Right to restrict processing: You may request that we limit how we use your personal data in certain circumstances, for example while a dispute or complaint is being investigated.
• Right to data portability: You have the right to receive the personal data you have provided to bajji vip in a structured, machine-readable format, and to request that this data be transferred to another service provider where technically feasible.
• Right to withdraw consent: Where bajji vip processes your data based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You have the right to object to the processing of your personal data for purposes based on legitimate interest, including profiling for analytical purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.

All data rights requests are handled by our support team and processed within 14 business days. In cases where a request is complex or involves a large volume of data, we may extend this period by a further 14 days, in which case we will inform you of the extension and the reason for it. bajji vip will not charge a fee for processing data rights requests submitted in good faith.

Section 7

Data Retention Policy

bajji vip retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply:

When the applicable retention period expires, personal data is securely deleted or anonymised so that it can no longer be associated with an identified or identifiable individual. Physical documents, where held, are destroyed in accordance with secure disposal procedures.

Where you request early deletion of your data under the right to erasure described in Section 6, bajji vip will assess the request against our legal retention obligations. Data that must be retained for legal compliance purposes will be held for the minimum required period and then deleted. You will be informed of any data that cannot be immediately deleted and the reason why.

Section 8

Updates to This Privacy Policy

bajji vip reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made to this Policy, we will notify registered players via their registered email address and by posting a prominent notice on the bajji vip platform for a period of not less than 14 days following the update.

The date at the top of this Privacy Policy reflects the date on which the current version became effective. We encourage you to review this Policy periodically to stay informed about how bajji vip protects your information. Your continued use of the bajji vip platform after an updated Policy has been published constitutes your acceptance of the revised terms.

If you have questions or concerns about this Privacy Policy or about how bajji vip handles your personal data, please contact our support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Data protection queries are typically responded to within 2 business days.
• Availability: Our support team is available 24/7 in English.
• Subject line: Use "Privacy Policy Query" to ensure your message is routed to the correct team.